RAPTOR ROOFING & CONSTRUCTION LTD
Leaning posts, missing panels or a gate that won’t latch? We assess post condition, ground levels and access before advising repair, partial replacement or a full new installation. Tell us what’s wrong and where the site is, and we’ll explain sensible options and the next practical step.
AN INTRODUCTION / 08
Facing a broken fence, a sagging gate, or wanting new timber features in your garden? We deal with the practical choices that affect cost, longevity and disruption so you can decide with confidence.
Facing a failing fence or planning a new gate or timber feature, the choices you make now determine how long the work will last. We begin by checking post stability, panel condition and ground type to recommend an approach that fits your budget and boundary responsibilities. Whether the job is a local repair, panel swap-out, full replacement or building a gate or pergola, you’ll be told what will happen on site, what you need to allow for and what you’ll receive in the written quote.
EXPLORE THE OPTIONSOUR SERVICES / 08
For a secure boundary, a restored gate or long-lasting timber features we work through the practical constraints — access, boundary responsibility, ground condition and materials — and produce a clear plan with a written quotation that lists what’s included and any exclusions.
Installing a new boundary fence begins with the proposed line, ground type and access limits. We set posts at appropriate depths and use fixings suited to outdoor use, selecting panel types that meet your privacy and appearance needs. Where block or concrete footings are required we confirm this and explain how old materials will be removed so the installation is clear from the start.
ENQUIRE ABOUT THIS SERVICELocalised damage — a rotten post, broken boards or loose fixings — can usually be repaired to restore security and appearance. We match materials where possible, replace individual panels or posts, re-secure rails and tighten fixings. If adjacent components are close to failure we’ll flag that a repair may be short-term so you can compare repair costs against replacement.
ENQUIRE ABOUT THIS SERVICEFull replacement removes decayed fencing and installs a continuous, properly aligned boundary. We handle removal and responsible disposal of waste and explain how we’ll manage boundary lines and neighbour access during the work. New installations are planned around ground stability and any site constraints you highlight at enquiry.
ENQUIRE ABOUT THIS SERVICEStructural soundness guides any repairs to gates, decking edges, balustrades or small garden structures. We measure and fit components with suitable fixings, adjust gates for smooth operation and replace joists or supports where necessary. We’ll also discuss finishes and maintenance so the timber remains serviceable outdoors.
ENQUIRE ABOUT THIS SERVICECustom planters, trellis, pergolas or timber furniture are built to practical specifications that consider intended loads, drainage and exposure. We recommend timber species and finishes for external use and explain the maintenance each choice requires so the new timberwork performs as expected with minimal surprise maintenance.
ENQUIRE ABOUT THIS SERVICEOUR PROCESS / FOUR STAGES
Contacting us starts a simple sequence: initial information, a focused site check where needed, a clear written quote and an agreed programme of works. Each stage clarifies what you will see on site and where responsibilities lie, keeping surprises to a minimum.
Begin by describing the issue or desired feature: approximate fence length, panel heights, which sections need work and any access constraints. Adding a few labelled photos and noting whether you want old material removed helps us prepare. We’ll confirm whether the job can be priced from the information provided or whether a short site check is required.
On-site we inspect post condition, ground levels, boundary markers and access. Hidden complications — poor ground, tree roots or very narrow access — alter the chosen method and cost. After the assessment we record what must be done to make the installation or repair durable and safe, and which aspects could need specialist input or permission checks.
You receive a written quote that lists recommended materials, installation steps, exclusions and any client responsibilities such as clearing access or confirming boundary ownership. We explain the differences between repair, partial replacement and full replacement so you can compare costs and likely service life before deciding how to proceed.
Once you approve the quote we agree a start plan that takes access and site conditions into account. On site we set posts securely, use appropriate fixings and treat cut timber where needed. We manage debris removal and carry out final checks to ensure the fence or timber feature functions correctly. Before leaving we clarify any maintenance you should carry out to preserve the work.
WHY CHOOSE RAPTOR / WHAT MATTERS
Avoiding early failure or neighbour disputes depends on getting foundations, repairs and site challenges right. We set out practical, honest options so you can decide between repair, upgrade or replacement with clear reasons for each.
Site conditions usually matter more than panel style when a fence fails. We prioritise post condition, ground drainage and boundary responsibility before suggesting repair or replacement so you avoid repeating short-lived fixes and choose the best value for your property.
Using the right timber species, preservative treatments and corrosion-resistant fixings for exposed locations reduces the risk of premature decay. We specify materials and fastenings that suit the position and intended use, and we explain any maintenance those choices will require so you know what to expect after installation.
A proper assessment and a written quote that lists exclusions and site responsibilities reduce ambiguity during the work. We point out access limitations, potential need for specialist fixings and any client decisions that will affect cost so there are fewer unexpected variations once work is under way.
INSIGHT / In-Depth Guidance
Deciding whether to repair, replace or install new timber work depends on hidden site factors as much as on style. Below are the points we check and the decisions you’ll need to make when you request a quote.
Below ground problems usually start the visible symptoms. Posts set too shallow, poor drainage that rots timber or roots pushing the line out of plumb are common causes. Before work begins we verify the boundary line to make responsibility clear and check for service runs or survey markers to avoid disturbing utilities. Tight side gates or steep slopes change how materials are delivered and where posts can be dug, sometimes requiring hand-carried supplies. On shared boundaries we recommend speaking to your neighbour early to confirm who will pay for and maintain the new fence; being candid about constraints at enquiry reduces surprises in the quotation and on site.
Panel choice affects more than appearance. Treated softwood panels are economical but need periodic treatment to delay rot, while cedar and larch offer greater natural resistance at a higher initial cost. Hardwoods give longer life for fixed features like heavy gates; composite panels reduce regular painting but require different fixings. For gates and load-bearing carpentry specify suitable framing and heavy-duty hinges to avoid sagging. Wherever timber is cut or notched on site we treat exposed cuts, and we explain finishes: oils deepen grain and need reapplication, paints change maintenance rhythm and stains sit between the two.
A straightforward panel replacement or a single post swap can be the right call when damage is isolated. Repairs are cheaper initially and less disruptive, but they can be false economy if surrounding posts and rails are near failure. When multiple panels are bowed, posts wobble or rot is visible across the length, replacement is often more cost-effective in the medium term because it restores continuous support and alignment. For gates, watch for frame distortion and hinge wear; replacing hinges and re‑setting the frame can work, but if the gate is structurally weakened a new build will avoid repeated adjustments. We always present both paths with the likely trade-offs so you can choose between minimal intervention and a longer-lasting investment.
AREAS WE SERVE
We carry out fencing and carpentry work across Hertfordshire and neighbouring towns, including Cheshunt and nearby areas within our service zone. If your property falls inside our coverage list on the website, we’ll explain how to get accurate pricing from photos or arrange a focused site check if needed.
DISCUSS YOUR LOCATIONSTART THE CONVERSATION
Send us a few photographs and your postcode using the form, or give us a call. We will come back to you, arrange a survey where one is needed, and set out in writing what we recommend and why before any work is agreed.
QUESTIONS / FENCING & CARPENTRY
Homeowners often want to know about permissions, maintenance and what to include when requesting a quote. Below are concise answers that flag risks and practical steps for a straightforward enquiry.
ASK ANOTHER QUESTIONPlanning rules vary: a fence wholly inside a garden and away from a main road often sits within permitted development, but restrictions apply near highways, in conservation areas or for listed buildings. Check with Cheshunt’s local planning authority if unsure; tell us about any known constraints so we can advise whether further checks are needed.
Inspect timber annually for loose fixings, rot and hinge wear. Replace damaged boards promptly, treat exposed cuts and renew surface stain or preservative as recommended for your chosen timber. Regular small repairs prevent larger structural failures and keep gates operating smoothly.
Provide total fence length, typical panel heights, photos from both sides, notes on whether the ground is flat or sloping, and any access limitations such as narrow gates or parking restrictions. State if you need removal of old fencing or want a specific finish for new timber — these details make quotes far more accurate.
We can often produce an accurate estimate from clear photos and the details above, but a short site check may be necessary for unclear ground conditions, restricted access or complex boundaries. We’ll tell you whether a visit is required after reviewing the information you send.
Responsibility depends on property deeds and neighbour agreements. Before work begins, confirm who owns the boundary and who will pay for works to avoid disputes. If ownership is unclear, obtain clarification from your deeds or a solicitor; we’ll work to agreed lines once you confirm responsibility.
Removal and disposal are normally itemised in the quote. Tell us when enquiring whether you want the old fencing removed and taken away or left on site; we’ll list what’s included and any extra charges so you know the scope ahead of work.
